City of Rockford Health & Human Services Department, Integrated Mobile Partners Action Crisis Team (IMPACT), is a needs based, community program that will help our most seriously mentally ill and addicted unhoused individuals. Using strong partnerships, this program will provide one-on-one mental health navigators to walk beside this vulnerable population and connect with a variety of successful programs. We already have strong partnerships in place with Crusader Community Health, Rosecrance, UW Health Systems, Rockford Fire Department-Mobile Integrated Healthcare (MIH) Program, and other community programs. IMPACT will be client-centered, and the navigators will be in place to guide, nurture, care for, and mentor the targeted population by demonstrating dedication, competence, and building a rapport with the clients. The Navigators will receive extensive training that will allow them to be successful in their positions, starting with Crisis Intervention Training as basic learning. Additionally, the Navigator will assist in getting the unhoused clients into the Transitional Housing units that will also be funded. While in this temporary housing, a Housing Navigator (case manager) will provide the client with the support they need, building the client's confidence and teaching them skills they will need to move to independent and permanent housing.

Participants enter through our Coordinated Entry System for the Homeless either in person