YWCA Northwestern Illinois (YWCA) provides family and community support, crisis response services, and case management to individuals from a variety of cultural backgrounds and ethnicities. One of the most fundamental roles is to remove barriers and assist people in achieving an improved quality of life and family structure. The addition of a mental health crisis case manager at YWCA fills an existing gap that connects clients with mental health services. Cultural and language barriers are common in YWCA’s diverse client base, even more so in mental health, where stigma and ethnic beliefs may make seeking help more complicated. The case manager will work with clients on connections to mental health or substance abuse services, follow up, and ensure that any obstacles are removed, including transportation. This is the second year YWCA receives funding from WCCMHB, the program will serve 75 clients.